Terms

ApexMile Terms of Service

Version: 2026-10-31. Effective: October 31, 2026.

These terms are available in English only.

These terms are an agreement between Kansensus, LLC, a limited liability company (“ApexMile”, “we”) and the business that creates an ApexMile account (“Customer”, “you”). The person who accepts them confirms they may bind that business.

1. The service

ApexMile is decision-support software for trucking fleets. It reads your fleet’s telemetry from Samsara and your load records from your transportation management system (TMS) exports, and, when a dispatcher checks a load, estimates what that load is worth to your fleet and the lowest rate worth accepting (“walk-away rate”). It includes a Chrome extension and the Insights dashboard.

ApexMile recommends; your people decide. It does not book, accept, tender or reject loads, does not contact brokers or shippers, and does not dispatch drivers. Every decision about a load, a rate, a driver or a truck is yours.

2. Who may use it

The service is for businesses operating trucking fleets in the United States with at least 25 trucks connected through Samsara: setup does not accept a Samsara account with fewer than 25 vehicles. It is not for consumers. You must give accurate account information and keep it current.

3. Accounts and security

You are responsible for your users and everything done under your account. Each person uses their own login and their own extension key; keys and passwords must not be shared. Tell us at hello@apexmile.com promptly if you believe an account, key or password has been compromised. An account owner or manager can disable a user and revoke keys at any time in the app.

4. Your data and the connections you authorize

• Samsara. You give us a Samsara API token with read access to vehicles, vehicle locations and hours of service. You confirm you are allowed to share that data with us. We store the token encrypted, use it only to read your fleet’s data for the service, and delete it when you remove it in the app before your fleet goes live, or when you close your account. Once your fleet is live, you can replace the token in the app. You can revoke it in Samsara at any time.
• TMS exports. You upload exports of your loads. You confirm you are allowed to share them with us for this purpose.
• Load text. When a dispatcher checks a load from selected or pasted text, that text is sent to our model provider to be read into fields, as described in the Privacy Policy. Do not check text from a site whose terms forbid it; the extension refuses known load-board sites.
• Ownership. You own your data. You give us the right to process it only to provide, secure and support the service for you. We do not sell it and do not use it to train models.
• Processing details, including our service providers (hosting, model provider, payments, email) and retention, are in the Privacy Policy at https://www.apexmile.com/privacy/, which is part of these terms.

5. Recommendations are estimates

Recommendations come from your inputs (costs, fuel economy, diesel price), your own load history and current telemetry. They can be wrong when that data is wrong, missing or stale, which the service shows where it can (for example, data age and trucks left out). They are not a guarantee of revenue, profit, safety or compliance. You remain responsible for hours-of-service compliance, safety, and every contract you sign.

6. Trial, plans and billing

• Trial: 30 days free; no payment method is needed to start it. Each fleet gets one free trial. If a payment method is on file when the trial ends, the paid plan starts and is billed monthly. If the trial ends without a payment method, your subscription ends and you can start a paid plan at any time from the app; there is no second free trial.
• Individual trial offers: we may offer a particular fleet a longer free trial, up to 60 days from the start of its trial, in an individual written offer. The offer applies only to the fleet it names; we apply it to that fleet’s subscription after its trial starts, so sign-up and checkout may still show 30 days. Everything else in these terms applies to it.
• Price per truck per month: Fleet, 25–99 trucks, $39; Fleet Pro, 100 trucks or more, $45. The billed number of trucks is the number of vehicles in your connected Samsara account, updated at most once a day. Billing is monthly; annual billing is not currently offered.
• Founding fleets: the first three fleets, selected by ApexMile and confirmed in writing as founding fleets, pay $30 per truck per month for 12 months, in exchange for feedback and a case study. The 12 months count from the end of the fleet’s original free trial (30 days, or 60 by an individual offer), even if its subscription ends and a paid plan starts later; after those 12 months the regular price above applies automatically. Checkout may first show the regular price; we apply the founding rate to the subscription and confirm it to you in writing.
• Payments are processed by Stripe. Plans renew monthly until cancelled. You can cancel at any time in the billing portal; cancellation takes effect at the end of the paid period. We do not automatically prorate or refund a paid monthly period on cancellation. We correct duplicate or erroneous charges and provide refunds required by law or an applicable written agreement; we may also issue a goodwill refund at our discretion.
• We may change prices with at least 30 days’ notice by email; the change applies from your next billing period after the notice.

7. Acceptable use

You will not: use the service for anything unlawful; scrape or automate third-party sites through it in breach of their terms; try to access another customer’s data; probe, overload or bypass the service’s limits or security; resell it; or reverse engineer it except where the law allows.

8. Availability and changes

We work to keep the service available but do not promise it will be uninterrupted or error-free. We may change features; we will not remove a core function you pay for without notice.

We keep no backups of the service’s database. Before a software update that changes the structure of the database, we may take one copy of it, kept only on ApexMile’s private server storage and deleted within 7 days, used only to undo a failed update. If the hosting fails and data is lost, we cannot restore it. Keep your own exports from your TMS, and download your decision records (CSV) from the app if you want a copy.

9. Suspension and termination

We may suspend access for non-payment, a security risk, or a serious breach of these terms, and will tell you why. You may close your account at any time in the app. On closing, we delete your Samsara token at once and delete or anonymize your other data within 30 days, except what the law requires us to keep. You can export your decision records (CSV) before closing.

10. Confidentiality

Each party keeps the other’s non-public information confidential and uses it only for this agreement.

11. Warranties and liability

To the extent allowed by law, each party’s aggregate liability arising out of these terms is capped at the fees the Customer paid for the service in the 12 months before the event giving rise to the claim. To the extent allowed by law, neither party is liable for indirect, incidental, special or consequential damages, including lost profits or anticipated savings.

12. General

Governing law: Delaware. Exclusive venue is the state courts in New Castle County, Delaware, or the U.S. District Court for the District of Delaware where it has jurisdiction, subject to mandatory applicable law. We may update these terms; a material change is announced by email or in the app at least 30 days before it applies, and continued use after that date is acceptance. Notices to us: jonik@apexmile.com and Kansensus, LLC, 877 S Winchester Blvd, San Jose, CA 95128.